ORPtech Software Ltd. Privacy Policy

Revised: 25 July 2024
Version: 1.1

ORPtech Software Ltd. is committed to protecting and respecting your privacy. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website or our services and products.

Table of Contents

What data do we collect?

ORPtech Software Ltd. collects the following data:

Personal identification information

Usage information

How do we collect your data?

You directly provide ORPtech Software Ltd. with most of the data we collect. We collect data and process data when you:

How will we use your data?

ORPtech Software Ltd. collects your data so that we can:

We'll only send you marketing emails or contact you about our events, services, and newsletter if you've agreed to this.

How do we store your data?

ORPtech Software Ltd. securely stores your data on servers located within the European Economic Area (EEA). Keep in mind that when you give us personal information it could be transferred to, stored or processed in a location outside the EEA.

Unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements), we only hold your information for as long as we need it to do the activities we told you about or if we have a valid reason to keep it, as described in this policy.

Do we collect information from minors?

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under the age of 18, please contact us at [email protected].

When and with whom do we share your personal information?

We may share your data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The categories of third parties we may share personal information with are as follows:

We also may need to share your personal information in the following situations:

Marketing

ORPtech Software Ltd. would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies. If you have agreed to receive marketing, you may always opt-out at a later date.


You have the right at any time to stop ORPtech Software Ltd. from contacting you for marketing purposes or giving your data to other subsidiaries of ORPtech Software Ltd. If you no longer wish to be contacted for marketing purposes, please click the unsubscribe link found at the footer of marketing emails.

What are your data protection rights?

ORPtech Software Ltd. would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via email: [email protected].

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

What are cookies?

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

For information please visit our Cookie Policy via the link at the footer of our website.

What types of cookies do we use?

For information please visit our Cookie Policy via the link at the footer of our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy of information we process on your behalf

You may entrust information that you or your organization (“you”) control, to us in connection with the use of our services or for requesting technical support for our products. This includes information regarding your customers and your employees (if you are a controller) or data that you hold and use on behalf of another person for a specific purpose, such as a customer to whom you provide services (if you are a processor). The data may either be stored on our servers when you use our services or transferred or shared with us as part of a request for technical support or other services. All the information entrusted to us is collectively termed “service data”.

We recognize that you own your service data. We provide you complete control of your service data by providing you the ability to:

How do we use service data?

We process your service data only when you provide us with instructions through the various modules of our services and products.

When and with whom do we share your service data?

Vendors, Consultants, and Other Third-Party Service Providers: We may share your service data with third-party vendors, service providers, contractors, or agents (“third parties”) who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your service data. This means that they cannot do anything with your service data unless we have instructed them to do it. They will also not share your service data with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct.

How do we store your service data?

We hold the service data in your account as long as you choose to use our services. Once you terminate your user account and subscriptions, your service data will get deleted from the active database within 6 months. The service data deleted from the active database will be deleted from backups after 12-15 months.

Requests from customers of our clients

If you are from the European Economic Area (EEA) and you believe that we store, use or process your information on behalf of one of our customers, please contact the customer if you would like to access, rectify, erase, restrict object to processing, or export your personal data.

Privacy policies of other websites

The ORPtech Software Ltd. website and services contain links to other websites. Our privacy policy applies only to our website and services, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

ORPtech Software Ltd. keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 18 July 2024.

How to contact us

If you have any questions about ORPtech Software Ltd.’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us. Email us at: [email protected]